Service

Workflow Intelligence.

Short answer

A focused engagement to diagnose and redesign the workflows that cap your business — manual handoffs, duplicate work, unclear ownership, status reconciliation — and apply AI where it compounds operator capacity. We map the workflow before we prescribe a tool.

Who it's for

Founder- and operator-led businesses where one or two workflows are clearly the binding constraint on capacity, margin, or quality.

Symptoms it solves

  • Manual handoffs between teams or tools
  • Duplicate records across systems
  • Status reconciliation eating senior time
  • Slow follow-up that's not about effort
  • AI tools rolled out and barely used
  • Workflows nobody can draw on one page

Deliverables

  • Workflow map for the value streams in scope
  • Friction inventory scored by impact and effort
  • Redesign recommendations with sequencing
  • AI opportunity backlog tied to the redesigned workflow
  • Adoption and change-management notes
  • Implementation plan with ownership

Timeline

10–21 days

Engagement

CAD $3,000–$6,000

FAQ

Is this an automation project?

No. We diagnose workflows first, redesign them, and only then identify where AI compounds. Automation alone tends to lock in the current process, including its bad parts.

How is this different from the AI Operating Intelligence Diagnostic?

The Diagnostic covers the entire operating system. Workflow Intelligence is the focused engagement when the bottleneck is clearly inside one or two value streams.

Will my team need to change how they work?

Yes, deliberately. Adoption planning is part of every redesign — never ship change without the people-work to make it land.