How is the Operating Snapshot different from the Operating Diagnostic?
The Snapshot prices one workflow in five business days. The Diagnostic reads an entire operating system — workflows, revenue loops, and repeated decisions — over 7 to 14 days and produces a ranked friction ledger, a scored AI opportunity shortlist, and a 90-day plan. Start with the Snapshot when you already suspect which workflow hurts and want a number you can defend. Start with the Diagnostic when you don't yet know where the constraint lives.
What does it cost, and what if it isn't worth doing?
CAD $950, fixed, agreed in writing before work starts. If the first working session shows the workflow you picked isn't where your money is going, we say so, stop, and you aren't invoiced.
Will you recommend AI?
Only where it earns its place. Most workflow cost sits in handoffs, unclear ownership, and rework — problems that redesign fixes more cheaply than tooling. When AI is genuinely the right instrument, the recommendation says what to build, what it should replace, and how you'd know it worked.
Who runs it?
Aiden Wayne, founder-led, start to finish. No junior handoff and no delivery team you haven't met.